Store Policy
Shipping Policy
Local Delivery of our Fresh Mushrooms & Powders
Our fresh mushrooms and powders etc are available for free local home delivery in certain postcodes around us. This means that customers within our radius of postcodes are eligible for FREE local delivery. Check below to see which postcodes are available.
TR7, TR8, TR9
Delivery Days: Tuesday, Thursday, Saturdays between 9-7pm. Orders must be received and paid for no later than 10pm the previous day.
Delivery of Powders, Smoothies and Dried Mushroom products by third party.
Deliveries will be fulfilled using a third-party courier e.g. Royal Mail.
Standard delivery is £3.95 for up to 1kg.
Orders over 1kg will be calculated at checkout. UK Only.
Delivery of Fresh Mushrooms by third-party courier
Deliveries will be fulfilled using a third-party courier e.g. Royal Mail, DPD using next day delivery to keep the mushrooms as fresh as possible.
We cannot take responsibility of the condition that the mushrooms will arrive in, despite doing our best to package the order. However,all,courier-fulfilled deliveries have arrived without any issues to date.
Next Day delivery cost £10.95. Min order 600g. Max order 2kg. UK only.
For larger orders please enquire at hello@mushlovecornwall.co.uk
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Delivery of GIY (Grow Your Own) Goods
Our GYO goods are available for delivery nationwide. however, please contact us if you have a special enquiry at hello@mushlovecornwall.co.uk
Delivery costs will be calculated at checkout. UK Only.
Free nationwide delivery on all orders over £75.
Return Policy
If you are not happy with your purchase, we will accept a return of an unused product within 14 days. Once we receive the returned item
Mushlove Cornwall will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
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Please allow 1-2 weeks for your return.
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Special offers and discounted items are not eligible for a return.
Mushlove Cornwall will not issue refunds for products purchased through other entities, such as distributors or retail partners.
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Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment. If the returned merchandise does not meet our return conditions we do reserve the right to refuse such returns.
The cost and risk of returning the items to us is your responsibility and returned items should be sent to the following address:
Mushlove Cornwall Unit 2 , Victoria Gardens , St Columb , Cornwall TR9 6QR
To discuss our Returns and Refunds Policy, please contact us on: hello@mushlovecornwall.co.uk
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Customer Care
We take customer service very importantly and hope our service meets your expectations online and in person. We cannot guarantee the postal systems but do everything possible to ensure our products reach you at their best. Should you have and queries, we do hope you will get in touch.
Privacy & Safety
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile
For more information about the cookies we use and your choices regarding cookies, please visit our Cookie Policy page.
For more information about our privacy policy, please visit our Privacy Policy page.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments
- Apple Pay