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  • What is the status of my order?
    You will receive an email when your order has been fulfilled and shipped.
  • Can I collect my order or visit your premises ?
    Yes you can, our Newquay Store is open Tuesday to Sunday. Check for seasonal opening hours. You can now also place your order online for pick up from our shop ! Unfortunately our growing farm is not open to the public.
  • How can I order?
    You can order here online or by phone, email. Or come and browse in store.
  • How long does it take to send my order?
    Providing your order is in stock it will be packed and shipped within 24 hours where possible. Fresh deliveries can vary upon harvest. Check the store policy for full delivery details.
  • Do you offer free shipping or delivery?
    Yes, we deliver free to TR7, TR8, TR9 - (For Fresh deliveries we require someone to be home or somewhere safe to leave your mushrooms). Out of this area will require postage. Orders over £75 Free delivery/shipping.
  • Where do you send?
    We currently ship only within the UK, excluding Northern Ireland. We do not ship abroad.
  • What are the shipping & delivery costs?
    Please visit our store policy for all up to date information.
  • What payment methods do you accept?
    We accept: Debit/Credit Cards, Apple Pay, Cash on local delivery.
  • Do you grow all the mushrooms you advertise?
    We wish ! No unfortunately not all. We source Chaga and Cordyceps from the USA currently and it is in-fact certified Organic too. Rest assured, we have done our homework to bring you the best product we can. However, we are always looking for sources nearer to home. Some mushrooms also are grown to season, we tend to grow like mad the mushrooms in season and powder and store for stock ensuring we keep our stock levels up to suit your needs. Sometimes however, we can get a little behind, so bare with us if our product is out of stock for a few days. We also spend time experimenting with new species, so keep an eye out for new mushrooms joining our products.
  • Are your mushrooms organic?
    Whilst we await organic certification we can only assure you that our mushrooms are very well cared for, we use no chemicals in producing our powders or fresh mushrooms. We recycle all our grow bags and use eco friendly systems and packaging.
  • I can't find the product I'm looking for
    If you can't find the product you are looking for send us a text or email and we will do our best to help.
  • Do you offer trade or wholesale prices?
    We are a small business and grow to order so send us an email or give us a bell to discuss possibilities.
  • Can I return my order?
    Of course ! We would hope you to be fully satisfied with your product, but if not, please visit our store policy for guidance.
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