Shipping & Returns
Shipping Policy
Local Delivery of our Fresh Mushrooms & Powders
Our fresh mushrooms and powders etc are available for FREE local delivery on all orders over £10. Check below to see which postcodes are available.
TR7, TR8, TR9
Delivery Days: Tuesday, Thursday, Saturdays between 9-7pm. Orders must be received and paid for no later than 10pm the previous day.
Delivery of Powders, Smoothies and Dried Mushroom products by third party.
Deliveries will be fulfilled using a third-party courier e.g. Royal Mail.
Standard delivery is £3.95 for up to 1kg.
Orders over 1kg will be calculated at checkout. UK Only.
Delivery of Fresh Mushrooms by third-party courier
Deliveries will be fulfilled using a third-party courier e.g. Royal Mail, DPD using next day delivery to keep the mushrooms as fresh as possible. MONDAY TO THURSDAY ONLY. WE DO NOT POST OUT ON FRIDAYS.
We cannot take responsibility of the condition that the mushrooms will arrive in, despite doing our best to package the order. However,all,courier-fulfilled deliveries have arrived without any issues to date.
Next Day delivery cost £10.95. Min order 600g. Max order 2kg. UK only.
For larger orders please enquire at hello@mushlovecornwall.co.uk
Delivery of GIY (Grow Your Own) Goods
Our GYO goods are available for delivery nationwide NEXT DAY DELIVERY ONLY MONDAY -THURSDAY, however, please contact us if you have a special enquiry at hello@mushlovecornwall.co.uk
Delivery costs will be calculated at checkout. UK Only.
Free nationwide standard delivery on all orders over £75.
Return & Exchange Policy
Thank you for shopping with Mushlove Cornwall Ltd.
If you are not happy with your purchase, we will accept a return of an unused product within 14 days. Once we receive the returned item
Mushlove Cornwall will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
-
Please allow 1-2 weeks for your return.
-
Special offers and discounted items are not eligible for a return.
Mushlove Cornwall will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment. If the returned merchandise does not meet our return conditions we do reserve the right to refuse such returns.
The cost and risk of returning the items to us is your responsibility and returned items should be sent to the following address:
Mushlove Cornwall Unit 2 , Victoria Gardens , St Columb , Cornwall TR9 6QR
To discuss our Returns and Refunds Policy, please contact us on: hello@mushlovecornwall.co.uk